Privacy Policy
Privacy Policy – Jocund The Bakers
Effective Date: November 5, 2025
At Jocund The Bakers, your privacy and trust mean everything to us. This Privacy Policy describes how we collect, use, and safeguard your personal information when you visit our website, place an order, or contact us through any channel.
1. Information We Collect
We collect information to ensure smooth order processing and a great experience:
- Personal Details: Name, phone number, email, and delivery address.
- Order Information: Product preferences, customisation details, and event type (e.g., birthday, corporate, wedding).
- Payment Information: Processed securely through trusted payment gateways.
- Technical Data: IP address, browser type, and device information to improve site performance.
2. How We Use Your Information
Your information helps us to:
- Process and deliver your customised gifts and goodie bags.
- Contact you about order status, delivery updates, or design approvals.
- Notify you about special offers, new collections, or promotions (only with your consent).
- Improve our website, services, and overall customer experience.
3. Data Protection & Security
We use SSL encryption and secure servers to protect your personal data. Payment information is never stored or shared and is handled only by secure third-party payment processors.
4. Sharing of Information
We value your privacy. Your data may only be shared with:
- Delivery partners for shipping purposes.
- Payment processors for completing transactions.
- Legal authorities if required by law.
We never sell or trade your information to any third parties.
5. Cookies
Our website may use cookies to enhance user experience and remember your preferences. You can disable cookies through your browser settings at any time.
6. Your Rights
You can:
- Request access to or correction of your personal data.
- Ask us to delete your information.
- Opt out of promotional messages at any time.
7. Changes to This Policy
We may update this policy periodically. The latest version will always be available on our website with the updated date.
8. Contact Us
If you have any privacy-related questions or requests, reach out to us at: